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Dental Front Desk Coordinator & Trades Assistant

Please see Special Instructions for more details.

This position is open until filled; for best consideration, apply by June 21, 2017.

Position Details

Position Information

Working Title Dental Front Desk Coordinator & Trades Assistant
Brief Position Overview

Great Falls College MSU is seeking a Coordinator of Patient Clinical/Administration of the GFC MSU Onsite Dental Clinic to join the team in our Dental Programs.

Position Number
Department Dental Clinic
Division Health Sciences
Appointment Type Classified
Contract Term
If other, specify From date
If other, specify End date
FLSA Non-Exempt
Union Affiliation MPEA
FTE 1.0
Benefits Eligible Yes
Compensation Hourly
Salary Salary range of $11.50 to $13.50 hourly, commensurate with experience, education, and qualifications
Contract Type Classified Hourly
If other, please specify
Recruitment Type External

Position Details

General Statement

This position performs patient and clinic-related duties and responsibilities along with student and program support for the Dental Hygiene and Dental Assisting Programs. This position also assists with administrative duties in the Trades Division.

Duties and Responsibilities

• Patient Record Management
• Scheduling of patients for dental treatment
• Collecting fees for dental service
• Generating daily production reports
• Preparing funds for deposit
• Maintenance of office and dental equipment
• Maintenance of a dental supply inventory system for patient treatment and student instruction
• Serving as a liaison and resource for students
• Scheduling student appointments with faculty
• Attend faculty and student meetings to facilitate the taking of minutes
• Provide administrative support for the Dental Programs faculty and for accreditation (CODA) requirements
• Provide support for Trades Programs in all administrative aspects

Required Qualifications – Experience, Education, Knowledge & Skills

• Work experience that demonstrates evidence of strong public relations and communication skills, both verbal and written;
• Two years’ experience or equivalent combination of education and directly related experience as an administrative assistant;
• Excellent time management and organizational skills and ability to manage multiple tasks with repeated interruptions;
• Experience maintaining schedules and organizing meetings;
• Effective customer service experience;
• Effective written, verbal, and interpersonal communication skills and ability to deal effectively with a variety of students, faculty, staff, and general public;
• Proficiency in data entry, database management, spreadsheets, financial records and word processing with attention to detail;
• Working knowledge of Microsoft Office, Excel and Outlook;
• Ability to organize and maintain filing systems; and
• Maintain current CPR certification.

Preferred Qualifications – Experience, Education, Knowledge & Skills

• Associate Degree or certificate in a related field;
• Experience in a Dental office setting and working knowledge of patient privacy requirements (HIPAA);
• Understanding of dental terminology to aid in ordering supplies and scribing meeting minutes.
• Experience with EagleSoft or other patient management software; and
• Familiarity of higher education environment including FERPA requirements.

The Successful Candidate Will
Special Requirements

Occasionally the schedule requires 7am start times on Clinic days (about twice per week).

Physical Demands
This position has supervisory duties? No

Posting Detail Information

Announcement Number S00057P
Number of Vacancies 1
Desired Start Date
Position End Date (if temporary)
Open Date 05/31/2017
Close Date 06/21/2017
Open until filled Yes
Special Instructions Summary

This position is open until filled; for best consideration, apply by June 21, 2017.

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Diversity Statement

Great Falls College Montana State University is committed to providing a working and learning environment free from discrimination. As such, the College does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the College’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Great Falls College Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, GFC MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Great Falls College Montana State University, 2100 16th Ave S, Great Falls, MT 59405; 406-268-3712;

GFC MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the GFC MSU Website:

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter
  3. List of References
Optional Documents
  1. Transcript
  2. License and Certification

Posting Specific Questions

Required fields are indicated with an asterisk (*).